How can I wash and dry my hair?

Always dry your hair gently with a hairdryer. Avoid pulling and don’t go to bed with wet hair.
You should aim to wash your hair 2 to 3 times a week.

Pop a little shampoo on your hands and massage very gently into the scalp. Rub the shampoo in gently to the ends of the hair. Using your shower head, rinse the shampoo from the roots. Part your hair to ensure you rinse all the shampoo from the micro rings. Rinse the remainder of your hair. Remember to always condition the ends of the hair and not the roots. Conditioning the roots will cause the rings to slide out.
Only use our recommended products. They have been tried and tested for years by our staff and clients. Using other products can damage your hair.

Can I use straighteners/curling wands?

Heat will damage any hair but we understand that you will want to curl and straighten. Use a Neal and Wolfe heat protection spray and remember to use Cloud Nine appliances as they are the safest for your hair extensions.

We don’t recommend any other brands and we don’t recommend over- styling as this will cause your hair to dry out. It is real hair so it can withstand a certain amount of straightening.

How do I brush my hair?

Brush the ends first and work your way up by holding your hair gently. Avoid catching the rings and always use a hair extension brush.

What shampoo products should I use?

Shampoos contain sulphates and parabens that strip the cuticle layer of moisture and colour. We only recommend Neal and Wolfe sulphate free shampoo and conditioner. It may be tempting to go for a cheap supermarket brand but these often contain oils causing the hair to slip out and shed.

Can I swim with my hair?

Yes of course but if you are blonde the extensions will respond to the chlorine by changing colour if they are over exposed. Any chemical on the hair will reduce its lifespan so wear a swimming cap where possible.

Will you be able to see the bonds?

No. You will be fitted with the smallest micro rings available on the market. We have over thirty shades to match your hair colour.

Will it damage my own hair?

We chose micro rings as we firmly believe they are the safest method available on the global market. Micro rings are the only method we will use because we want your hair to grow under your extensions and not break!

Can I dye my hair?

In theory; yes. You can dye the T section where no rings are present. However, we don’t know your hairdresser so we would never encourage it. If you feel you want to dye your roots then you are welcome to pop in for a temporary removal or use a hairdresser that will dye your hair without disturbing the extensions at all.

Can I leave my extensions in on holiday?

The sun, sea salt and pool chemicals are not good for your hair. We want you to have amazing holiday hair so keep it covered in the strong sunshine to avoid over exposure to UV rays, sea salt and heat. Our ladies keep their hair out of the sun during the day and wear it down at night. As long as you don’t expose it sunbathing on the beach you should be able to show it off no problem. *light blonde hair is very sensitive to the sun. We recommend a removal if you are going to a hot country to avoid burning the cuticle.

Can I have them if I am pregnant?

We advise against wearing extensions whilst pregnant. Hormonal changes can cause hair loss and we want you to feel as confident as you can even if you don’t fit into your skinny jeans! We offer a free removal service for pregnant ladies. We will then re- fit your extensions 3 months after you have given birth.

What about the gym/exercise?

You have invested in the world’s most coveted hair and you should not have to change your lifestyle at all. We encourage you to exercise but remember to wash and dry your hair immediately after to avoid grease build up and slippage of the rings.

How do I remove them?

Please do not attempt this yourself. We offer a safe removal service.

If your question is not answered above please contact us or call us on 07538 970628